International Resource Companies

Categries

Case Study, Mining, Oil & Gas

Experience in developing eLearning for large scale ERP rollouts

Client

International Resource Companies

The Challenge

Enterprise Resource Planning (ERP) software is the backbone of many organizations—managing accounting, procurement, and projects throughout the enterprise. Businesses can achieve significant organizational work efficiencies with ERP software as long as the workforce use it and use it well. Hence, change management and training implementation is critical to successful rollouts.

Mango has several team members who, as independent contractors, have worked on large scale ERP rollouts in mining organisations like BHP Billiton and Barrick Gold, the oil and gas sector including Thailand’s PTTEP and the Australia-wide industrial products distributor, Coventry Group Ltd.

Our Approach

Our consultants bring experience in SAP, Oracle and iPrompt ERP systems to the Mango team including Change Management, Process Mapping and all aspects of Training such as strategy, design, development and delivery as well as logistics.

In particular, Mango personnel developed extensive expertise in designing and building eLearning modules for the rollout of 1SAP at BHP Billiton including modules for Maintenance, Production Planning, Supply Chain, Finance, HR and Payroll.

These modules required extensive SME collaboration, business process mapping and functional instructional design and were developed under exceptional tight timeframes during system configuration.

The Outcome

Mango’s specialists proven experience, expertise and flexibility on these various ERP projects led to critical roles for developing comprehensive system training and eLearning suites for Fiona Stanley Hospital, Perth Children’s Hospital and Western Power.

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